1. What do I have to do to list my products with HEIZUNGSlabel? 

If you are a manufacturer and wish to list your products with HEIZUNGSlabel you can conclude a user contract with us. You will find the contract at http://heizungslabel.de under “Infos für Hersteller”. Once we have received the contract, we will provide you with manufacturers’ login-in details. After logging in you can enter all relevant products along with the values relevant to labelling into an Excel spreadsheet. You may then publish this list and your products will appear on the platform. 

2. How do I upload a file? 

Go to http://www.heating-label.de . You will find the Log-In on top of the page on the right hand side. 

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Please always use the most recent Excel template from the upload page. Do not delete or move any table sheets or columns! Any templates sent via email in advance are for demonstration purposes only and may not be the most recent version. 

5. Where can I find the Excel template? 

You will find the template at: www. http://Heating-label.de . 

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Pdf_fiche_de: fiche as specified in EU Regulation 811/2013 and/or 812/2013 Annex IV. 

8. Can I obtain sample data for test purposes? 

You will find sample data at http://www.heating-label.de after registration as a manufacturer (supplier). 

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It is not possible to provide more than one email address. 

13. Can I change the name of a supplier for which an entry has already been created? 

The supplier ID cannot be changed because it is used for the storage of all data. You can change all other data after login in the admin area. To do this, follow the link ‘Account bearbeiten’ in the upper right-hand corner after you login. 

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URL: http://www.heatinglabel.de/VerbundAnlagen  

15. Where can I obtain an error log? 

You have provided an email address for the platform. After processing your data, a log was sent to that address detailing the errors. Please check the correct spelling of your email address. After login, you can access your profile via the link ‘Account bearbeiten’ (upper right-hand corner). 

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All articles are recognised via the supplier ID and article number. 

32. Can I request an additional error log in the system? 

No, error logs are not saved on the platform. 

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