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membership
What do I have to do to list my products
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on HEIZUNGSlabel?
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If you are As a manufacturer and wish who would like to list your products with HEIZUNGSlabel you can his products in the HEATING label, you conclude a user usage contract with us. You will can find the contract this at http://heizungslabelheizslabel.de under “Infos für Hersteller”. Once we have received the contract, we will provide you with manufacturers’ login-in details. After logging in . As soon as we receive this, you will receive a manufacturer login. There you will find an Excel base in which you can enter all relevant products along with the values relevant to labelling into an Excel spreadsheetfor labeling. You may can then publish this list and your products will appear on the platform.
2. How do I upload a file?
Go to http://www.heating-label.de . You will find the Log-In on top of the page on the right hand side.
After successfully logging in, click on the menu item ‘Datenpflege’ and then the subitem ‘Upload’. This will direct you to the upload page. Here you will find the button ‘durchsuchen’ which you can use to search through your files.
3. In what format can I upload files?
You may only upload Excel files or a Zip file with PDF documents.
Please ensure that the uploaded files have the correct endings (.pdf).
4. Do I have to use the Excel template provided by you?
Please always use the most recent Excel template from the upload page. Do not delete or move any table sheets or columns! Any templates sent via email in advance are for demonstration purposes only and may not be the most recent version.
5. Where can I find the Excel template?
You will find the template at: www. http://Heating-label.de .
6. Is it possible to upload the data in several individual EXCEL files?
No. All article data must be entered into ONE Excel file. In this file, one row in the spreadsheet is allocated to each article. The advantage of listing all articles in one file is that they will not be mixed with the data that already exists on the server. This allows for a simpler and more transparent process because the data provided in the file always substitutes any preexisting data.
7. Which fiches and labels should I attach at ‘pdf_label_de’ and ‘pdf_fiche_de’?
Pdf_label_de: Label in the format and with the content as specified in EU Regulation 811/2013 and/or 812/2013 Annex III.
Pdf_fiche_de: fiche as specified in EU Regulation 811/2013 and/or 812/2013 Annex IV.
8. Can I obtain sample data for test purposes?
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9. Are there some articles that have more than one energy efficiency class?
Yes, for combination units and packages on the basis of a combination unit there is one energy efficiency class each for the heater and hot water functions.
10. What do I need to consider with respect to combination articles such as controls with supplementary sensors or storage with insulation?
If the function as defined in the Regulation can only be achieved only through the combination of several articles and the data cannot be associated with one unit individually, the combination of articles must be provided under a separate number (e.g. article set).
(See also examples of illustrations!)
11. Is it possible to provide more than one storage unit in the case of solar systems?
No. The existing EU Regulation does NOT provide for this.
12. Can I provide more than one email address?
It is not possible to provide more than one email address.
13. Can I change the name of a supplier for which an entry has already been created?
The supplier ID cannot be changed because it is used for the storage of all data. You can change all other data after login in the admin area. To do this, follow the link ‘Account bearbeiten’ in the upper right-hand corner after you login.
14. Where can I find information on interfaces?
Interface single units (The interface is freely accessible and no login details are required.)
The enquiry regarding fiches and labels for single units is carried out as a SOAP webservice.
WSDL: http://www.heatinglabel.de/ErPSoapServer/Soap_Service.php?wsdl
Endpoint: http://www.heizungslabel.de/ErPSoapServer/Soap_Service.php
Interface packages (IDS connect)
URL: http://www.heatinglabel.de/VerbundAnlagen
15. Where can I obtain an error log?
You have provided an email address for the platform. After processing your data, a log was sent to that address detailing the errors. Please check the correct spelling of your email address. After login, you can access your profile via the link ‘Account bearbeiten’ (upper right-hand corner).
16. I’m having difficulties with my file names. Which characters are permitted?
‘0-9’, ‘a-z’, ‘A-Z’, ‘_’,’-‘
Please pay attention to SPACES and DIACRITICAL MARKS. They are NOT permitted!
17. My login failed, what is the reason for this?
Please check that your password was entered correctly.
18. I forgot my password, what should I do?
You can request a new password on the login page.
19. Will the collector efficiency be calculated?
The collector efficiency is required for the calculation of the solar contribution and will be collected for all collectors by the suppliers.
20. Do I need a test account for the interfaces?
No. Both the platform ‘Heizungslabel’ and the interfaces are publicly accessible.
21. First I received a mail with an error log, then without an error log and then the data became available for release. What happened? The portal says processed articles = 0. What is wrong?
You have probably uploaded two files:
Produktdaten.xlsx was processed with errors. You received an error log for this.
Dokumente.zip was processed without errors. As a result, the data was reviewed, resulting in no errors.
22. Can I view the access statistics on my data?
No, we do not maintain supplier-related statistics.
23. Under which conditions should the collector efficiency be provided?
‘Collector efficiency’ as defined by the Regulation means the efficiency of the solar collector at a temperature difference between the solar collector and the surrounding air of 40 K and a global solar irradiance of 1000 W/m2, expressed in %.
24. In which nomenclature do I have to provide the company name? Including the legal form etc.?
In order to ensure traceability, the manufacturer has to provide its name, its registered trade name or its registered trade mark (see Decision (EG) 768/2008 Art. R2 (6)).
25. Is it possible to provide a separate webservice for package analysis that visualises the result ‘nicht’ in the browser?
This is not possible at the moment.
26. What do I do in the case of custom-made products?
As a general rule, custom-made products also fall under the scope of the Regulation and thus the consumption labelling obligation.
27. How should I describe products?
The product descriptions should correspond to the descriptions in the article master data.
28. What is a GTIN?
The GTIN is the successor of the EAN code. If possible, please always provide the GTIN number because it enables the identification of and search for articles.
29. Where can I get the GTIN number?
The GTIN is provided by the registry of products: GS1, (http://gs1-germany.de or http://gs1.org ).
30. In what format should the product type be provided?
In accordance with the code list.
31. Is there prioritisation of article identification?
The industry provides one article number for all articles.
The GTIN (formerly EAN) may be provided in addition.
The alternative use of the GTIN is implemented in the interfaces.
However, only articles that have a GTIN can be identified.
All articles are recognised via the supplier ID and article number.
32. Can I request an additional error log in the system?
No, error logs are not saved on the platform.
33. Why did I receive error reports after uploading my product data?
The file and/or data do not comply with the prescribed EXCEL structure.
34. Which formats are permitted for labels and fiches?
Labels and fiches must be provided in PDF format.
35. Must the files be uploaded too?
Yes, all documents referred to in the article data must be uploaded in the system.
36. Do I have to be a member of VdZ to be able to use the platform?
No, the platform is freely available to the entire market.
37. Can I use articles for which entries have been created manually again without creating entries for them again?
No. Articles for which entries have been created manually will be available only at the current calculation.
38. Why is the button for the creation of the PDF files inactive?
Have you filled in all mandatory fields? Please pay particular attention to the field ‘ausführender Handwerksbetrieb’ in the upper left-hand corner. This field must always be filled in for the creation of the PDF file.
39. Is it necessary to provide the consumption labelling documents in the case of bids? (Bids are offers for an invitation to tender.)
Yes.
40. Which label applies when a product exists both as a single product and as a package?
When offering a package, only the package label and the supplementary fiche of the package are prescribed. The individual unit’s label must be used only when it is marketed individually.
41. How should the Zip archive be structured for uploading the documents?
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Can I return the signed user agreement by email?
No, unfortunately that is not enough. We need the original signed user agreement in duplicate. As soon as we receive this, you will receive your access data.
Do I have to be a VdZ member to use the http://heizungslabel.de platform?
No, the platform is a freely available system that is available to the entire market.
Administrative questions about the data portal
Can I store more than one email address per user?
It is not possible to store more than one email address per user.
Can I change our supplier name?
The supplier ID cannot be changed as it is used for the entire data storage. You can change all other data after logging in in the “Supplier Profile” area:
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Who assigns the item number and the supplier ID?
The item number is the manufacturer's factory item number. This is stored by the manufacturer. The supplier ID is assigned by us when registering a manufacturer on a heating label.
Is there a way to see the number of accesses to my data?
No, no supplier-related statistics are recorded.
Data upload in the data portal
Which file formats must be provided?
It is required:
A zip archive with all multimedia files (i.e. data sheets, energy labels, etc.). These must be available as physical files. A hyperlink is not sufficient.
An Excel table with the associated product master data according to the provided Excel template (see
Provide multimedia data in the data portal
How can I provide multimedia data?
At http://www.heating-label.de you will find the “Login” area at the top right.
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There you will be redirected to the login page ( https://omnichannelstream.com/ ) and asked to enter your username and password:
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After you have successfully logged in, click on the “Data deliveries” menu item.
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Upload of the multimedia pool
The “Data package” tab opens here. Please switch to the “Multimedia ” tab. There, click on the button with an upload arrow under the “Functions” column:
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The following pop-up window will then appear. Here you can upload your Zip archive using drag & drop or browsing. Then click on “Start processing”. Once processed by the system, you will receive an email. All uploads are saved on the system, so you only need to add new files when needed.
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Can you fill the Excel column “pdf_fiche_de” from the template with a hyperlink?
No, the full file name must be specified here. The use of hyperlinks is not possible.
Which data sheets and labels should I add under “pdf_label_de” and “pdf_fiche_de”?
Pdf_label_de: Label in format and content in accordance with EU Regulation 811/2013 or 812/2013 Annex III.
Pdf_fiche_de: Product data sheet in accordance with EU Regulation 811/2013 or 812/2013 Annex IV.
I'm having problems with my filenames. Which characters are allowed?
“0-9”, “az”, “AZ”, “_”, “-”
Pay attention to SPACES and UMLAUTES. These are NOT permitted! Also make sure you have the correct file extension.
Which formats are permitted for the labels and data sheets?
The labels and data sheets must be provided in PDF format.
Are the data sheets entered/displayed via the manufacturer’s link?
No, the use of labels or data sheets via link is not possible. The files must be uploaded to the platform as a ZIP archive.
Do the files have to be uploaded as well?
Yes, all documents referenced in the item data must be uploaded to the system.
How does the zip archive for uploading the documents have to be structured?
The zip archive must contain the individual files for label and data sheet. These must be included without subdirectories.
Why do I get an error message about files in the test report
After you have uploaded a multimedia pool and an Excel table has also been uploaded, the system uses the file names entered in Excel to check whether the file is included in the uploaded multimedia pool. If the file is not found, you will receive an error message in the check report. This can be due to the following reasons:
· If PDF documents are located in a subdirectory in the zip archive, they will not be found. They must be directly in the zip archive.
· The file name in the Excel spreadsheet does not exactly correspond to the uploaded file name. Check the matches again.
o Examples:
§ File name in the pool: Datenblatt4711.pdf. File name in Excel: datasheet4711.pdf → No match
§ File name in the pool: Datasheet4711.pdf.pdf File name in Excel: Datasheet4711.pdf → No match
§ File name in the pool: Datenblatt_4711.pdf. File name in Excel: Datasheet4711.pdf → No match
Provide product master data in the data portal
How can I upload an Excel file?
At http://www.heating-label.de you will find the “Login” area at the top right.
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There you will be redirected to the login page and asked to enter your username and password:
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After you have successfully logged in, click on the “Data deliveries” menu item.
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Upload the Excel table:
The “Data package” tab opens here. In the data table, look for the package name “Öko Infosystem 2.6”.
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Under Functions click on the upload arrow and under Functions and the sub-item “Upload” which will take you to the corresponding upload page:
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Here you enter a meaningful description of the data delivery, select the upload format “Excel ÖkoInfosystem 2.6” and upload your Excel table in the drag and drop field. Then click on “Start Check”. After the system checks, you will be informed by email. You can use the generated test report to evaluate and optimize your data delivery.
Where can I find an error log or the test report?
You have stored an email address in the platform. After processing your data, a log was sent to them listing the errors in detail. You can also find the test report online.
How does the test report work?
After you have uploaded an Excel table, the system creates a test report. The system checks whether all requirements according to the guidelines (see Guidelines ) have been met. After the test has been completed, you will receive an email with a test report. Alternatively, the same test report is also available to you in an online view here:
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Error messages are listed in the online test report on the right. By clicking on a red button you will be shown the error messages found in this category:
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To edit the messages in the test report, proceed as follows:
· Correct the Excel table based on the message in the test report
· Click on “Discard” in the test report
· Upload the corrected version of the Excel table and wait for the new test report
How can I publish a data delivery?
If you have successfully uploaded both multimedia files and the Excel table and all messages in the test report have been processed, the data delivery can be submitted via the test report under “Release”:
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Do I have to use the Excel template you provided?
Yes. Please always use the current Excel template from the upload page. Do not delete or move spreadsheets or columns! Templates emailed in advance are for viewing purposes only and may not be the most current version.
How do I proceed if I want to edit a data status that has already been published?
On http://www.heating-labe l.de you will find the “Login” area at the top right.
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There you will be redirected to the login page and asked to enter your username and password:
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After you have successfully logged in, click on the “Data deliveries” menu item.
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The “Data package” tab opens here. In the data table, look for the package name “Öko Infosystem 2.6”. Under Functions, select the button with the download arrow:
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Then download the following Excel export under “Export”:
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Where can I find this Excel template?
The Excel template and examples can be found here: Sample Data & Templates
The set date format DD.MM.YYYY (Germany) is not recognized and is displayed as an error log after the upload. What change do I need to make in the Excel template?
Format the cell to text under Format Cell. To do this, right-click on the cell, select “Format Cells”, then the “Numbers” tab and then select “Text”. Since specifying the year of manufacture is voluntary, you can alternatively leave this field blank.
Is it possible to upload the item data in several individual EXCEL files?
No. The articles must be recorded in ONE Excel file. In this ONE file, each item is assigned a line in the corresponding spreadsheet. Delivering all articles in one file offers the advantage that there is no mixing with the data already available on the server. This enables a simpler and more transparent process, as a file delivery always replaces all existing data.
Can I get sample data for testing?
The Excel template and examples can be found here: Sample Data & Templates
Is there a download for supplier items that are already listed in the portal?
Yes, the information about which data is available and which date can be queried via SHK-Connect. Registration for this service is done via ITEK Gmbh ( http://www.itek.de ).
Can I re-query an error log on the system?
Yes, you can find all error logs in the data packet history:
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Why do I get error messages after uploading my products?
The file or data does not correspond to the specified EXCEL structure.
Login problems
I can not log in. Why is that?
Check your username and password are correct. If you have assigned your password, you can also assign it again:
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If you no longer know your login name, please contact ITEK.
Master data requirements
Are there items that have more than one energy efficiency class?
Yes. For combination devices and composite systems based on a combination device, there is an energy efficiency class for the heating and hot water functions.
What do I have to do with combination items, such as: B. Consider controllers with additional sensors, storage tanks with insulation?
In the event that a function within the meaning of the regulation is only achieved through the combination of several items and the data cannot be assigned to a device individually, the combination of items must be provided under a separate number (e.g. item set) .
(See also illustration examples!)
Is it possible to specify multiple storage units for a solar system?
No. This is NOT provided for in the existing EU regulation.
Is the collector efficiency calculated?
The collector efficiency is required for calculating the solar contribution and is collected by the suppliers for all collectors.
Under what conditions should the collector efficiency be specified?
According to the regulation, “collector efficiency” means the efficiency of the solar collector at a temperature difference between the solar collector and the ambient air of 40 K and a total solar radiation of 1000W/m2 in %.
In which nomenclature do I have to enter the company name? With legal form etc.?
To ensure traceability, the manufacturer must indicate his name, registered trade name or registered trademark (see Decision (EC) 768/2008 Art. R2 Para. 6).
How do I deal with custom-made items?
In principle, custom-made products also fall within the scope and thus the obligation to label consumption.
How should the product be described?
The description of the products should correspond to the descriptions in the item master data.
What is GTIN?
GTIN is the successor to the EAN code. If possible, please always include the GTIN as this ensures the identification and search of the item.
Where do I get the GTIN?
You can obtain the GTIN from the product issuing agency: GS1, ( http://gs1-germany.de ).
What happens if the GTIN is not provided?
In addition to the GTIN, products can also be identified via the supplier ID + factory article number. This must then be specified.
In which format should the product type be specified?
According to the code list.
Is there a prioritization of item identification?
The industry provides an article number for all articles. The GTIN (formerly EAN) can also be supplied. The alternative use of the GTIN is implemented in the interfaces. However, only items that also have a GTIN can be identified. All items are recognized via supplier ID and item number.
Is it necessary to supply the consumption labeling documents when it comes to tender offers? (Submission offers are offers within a tender.)
Yes.
Which issued label applies if a product exists both as an individual product and in a group?
In the offer of a compound system, only the compound system label and the additional data sheet of the compound system are required. The label of the individual product is only to be used for its individual marketing.
Are also domestic hot water tanks without solar function on http://heizungslabel.de displayed?
Each memory can be equipped with appropriate additional devices, such as: B. external heat exchangers, can also be used in a compound system. However, a hot water storage tank is only relevant for the composite system if it is combined with a solar system. Otherwise, this hot water storage tank only receives a product label and is not relevant for the combined system. However, the storage devices are listed in the article search with their product label (.pdf).
Why does an error appear in the plausibility check when uploading data even though no energy efficiency class is specified in a line of a solar device because the storage has a volume of more than 500 liters?
In principle, it is correct that no efficiency class is required for storage systems with a nominal volume of more than 500 liters. However, the tank classification is mandatory for use within a compound system.
Are combined heat and power plants (CHP) also listed in the interconnected systems?
The EU regulation only provides for combination devices with boilers and combination devices with heat pumps (label specification: L 239/25-26). There is therefore no option to select a CHP in the combination range.
Is it possible to specify a compound system as part of a compound system?
Yes, by entering the boiler and integrated controller (1 compound system), it is possible for these to be installed in the system in a new compound system, e.g. B. can be combined with solar thermal energy. If the user selects the boiler there, the control field is automatically filled.
Is it possible to dual register a weather compensated temperature controller that can achieve Class II or Class III depending on the modulating capability of the space heater? (It is not possible to predict in advance which space heater it will be combined with.)
Based on an optimal installation situation, the maximum controller class that can be achieved by the controller without any additional items such as sensors must always be specified.
Do devices that cannot be used individually have to be assigned a label and fiche even though they are not displayed in the calculation tool?
Yes, because products that cannot be used individually (e.g. boilers with integrated controls) also require labels and product fiches.
Solar systems for hot water and space heating are considered completely separately in the regulations. In a combination system, the entire collector area is used for both applications when calculating heating and hot water. In both cases (heating and hot water), is the complete combination storage volume and the associated storage losses also assumed?
In both cases (heating and hot water), both the complete combination storage volume and the associated storage losses are assumed.
What is entered in these columns for solar-powered WWS: energy efficiency class load profile 3XS, hot water heating energy efficiency load profile 3XS, energy efficiency class load profile XXs, hot water heating energy efficiency load profile XXS, etc.?
The energy efficiency class and the hot water heating energy efficiency must be specified here for at least one load profile / tapping profile. The information 3XS, XXS, XS, etc. indicates the load profile for which the respective information applies.
What criteria do I use to determine the load profile (M, L, XL, XXL) when calculating the composite label?
Manufacturers usually provide the data for the largest possible load profile for their devices. A change in the system is not possible. This is only different where the load profile is not measured but rather calculated using the “solcal method”. This procedure comes into effect when putting together a combination heater that includes a solar system.
What do you enter in the Excel list if solar groups do not have a controller but at least two components need to be uploaded?
If it is a single pump, detection as a pump is sufficient. It is not necessary to register as a group.
Is it possible to create a compound system without an article number?
No, an image without an item number is generally not possible.
How is hot water preparation recorded when creating the composite label if a composite system consists purely of a heating boiler, a controller and a hot water storage tank?
The storage is only taken into account in a composite system if it is integrated as part of the solar system, as a solar storage system. In the case described, it is a composite system consisting of a heater and controller (composite label) and a hot water tank, which receives its own product label. The storage system stands alone and is not part of the network system.
What is specified under “solar” for hot water and heating support, the buffer tank, the hot water tank or both?
To calculate the compound system with solar, only the hot water tank for the solar system needs to be specified. Only one storage unit per network system can also be taken into account.
Why can't I add my heat pump under the calculation of combined systems / combination / heat pump + hot water?
If the data of the included heat generator does NOT specify the values “Medium” and “COPn”, an Eta-wh calculation is not possible.
Does the combination of a boiler and an external storage tank from different manufacturers have to be labeled as a combined system?
The combination of one manufacturer's boiler with another manufacturer's external storage without solar contribution, which were placed on the market separately from each other, does not constitute a combination device within the meaning of European regulations. For these combinations, there is no obligation and no possibility of consumption labeling as a combination device. In particular, there is a lack of calculation methods authorized by the regulator for such a constellation. The consumption labeling requirement is limited to individual products.
Is there a labeling requirement for biomass heating systems?
There is currently no labeling requirement for biomass heating systems. As soon as an obligation comes into force, the relevant associations will inform you. Further information can be found e.g. B. on the website of the Federal Environment Agency http://www.uba.de
Why does the solar system field appear as a mandatory field even though I don't want to enter a solar system?
Would you like to create a combination device from a heat generator and a storage tank? This combination is not managed as a joint system. In this case you have to create two separate labels, a label for the heat generator and a label for the storage.
Why can't I list my pellet boilers in the portal?
Pellet boilers have not yet been labeled and therefore cannot be included in our platform. The labeling for pellet boilers will only come into force on April 1st, 2017.
Are old system labels also taken into account on http://heizslabel.de ?
No. Only labels for new systems are generated here. You can find information on the subject of “old system labels” under the following links: http://www.bafa-online.de/bafa/de/energie/heizslabel/index.html
http://www.wasserwaermeluft.de/heiz/energiewende-in-i hrem-haus/neues-energielabel-fuer-alte-heizen/
Are the components of a composite system always created as individual products?
No. Sub-products of a compound system are not automatically available as individual products. Unfortunately, the regulation does not provide for this case.
Is it possible to label solid fuel boilers before the deadline of April 1, 2017?
No. The EU Commission does not provide for any introduction or transition periods
How do I create a label if products are not listed?
In this case it is possible to create a product temporarily. This is done using the button in the article list “You can create articles here”. The technical information of the desired product must be entered there manually.
Interfaces
Where can I find information about interfaces?
-> Interface for individual devices (the interface is freely available, so no access data is required)
Data sheets and labels for individual devices are requested as a SOAP web service.
WSDL: http://www.heatinglabel.de/ErPSoapServer/Soap_Service.php?wsdl
Endpoint : http://www.heizslabel.de/ErPSoapServer/Soap_Service.php
-> Interface for interconnected systems (IDS-Connect)
URL: http://www.heatinglabel.de/Verbund Anlagen
Do I need test access for the interfaces?
No, because both the “Heating Label” platform and the interfaces are publicly accessible.
Is it possible to offer a separate web service for the composite analysis, which “not” visualizes the result in the browser?
This is not available at the moment.
Calculation of the compound systems
How do I create a label if products are not listed?
In this case it is possible to create a product temporarily. This is done using the button in the article list “You can create articles here”. The technical information of the desired product must be entered there manually.
Can I reuse manually entered items without re-entering them?
No. Items entered manually are only available in the current calculation.
Why is the button for creating PDF documents inactive?
Have you filled out all mandatory fields?
Is it possible to use more than one pump when calculating a compound system?
No, this is not planned in the system
What is the significance of the number that is in the top third of the label I created?
The association label is issued by the trader. That's why the craft business is also on the label as an exhibitor. This number is an automatically generated number by the portal, which makes tracing possible if questions arise later.
Can an article also have several suppliers?
Yes. Item numbers can occur with multiple suppliers. This only becomes clear in conjunction with the supplier ID.